[cassie]

Please READ THIS before asking


Before posting for help on this forum, please consider checking the Wiki FAQ topics, since most of the usual problems which users usually encounter are already answered in there.
However, if you cannot find your answer in there, then read the next lines before you make your post.

The following basic information is Essential, in order to be able to help you with any concern/question.

Please, be sure to provide all the information said below, each time that you expose a new topic.


1) What version of BitComet are you using?

2) What type of Internet connection do you have (ADSL, etc.)?

3) Do you have a modem? Do you use a router? What make and model are each one of them? Have you forwarded your port?

4) If you have more than one router, be sure to mention the make and model of both devices, how are they connected (i.e. in which connector of both devices is the network cable plugged) and which one of the devices is connected to or is the modem.
Also, if you have more than one computer make sure to mention in this case, to which router is every one of them connected.

5) What version of Windows, Firewall and Antivirus do you use?

6) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.).

7) For speed-related issues, please run various speed tests at a site such as speedtest.net (make sure that no other computer is using your Internet connection and that all other programs - including BitComet - are closed, during the tests). Include the results, along with the settings that you are presently using, in your post, so that we may review and offer suggestions to improve its performance.


The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules.

We ask that NO questions be asked in this thread. Please, start a new thread and make sure that the post's title gives an indication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, which Tutorial/s you have followed, etc.) possible - the more, the better.

Thank you for your cooperation.

Regards.


The BitComet Team