Please READ THIS before asking Before posting for help on this forum, please consider checking the Wiki FAQ topics, since most of the usual problems which users usually encounter are already answered in there. However, if you cannot find your answer in there, then read the next lines before you make your post. The following basic information is Essential, in order to be able to help you with any concern/question. Please, be sure to provide all the information said below, each time that you expose a new topic. 1) What version of BitComet are you using? 2) What type of Internet connection do you have (3G , ADSL 3 Mbs, Optical Fiber, etc.)? If you are using WWAN or any type of connection that uses a cellular type of long distance wireless (not including your own personal Wi-Fi network) then be sure to mention this first. 3) Do you have a modem (Make and Model required)? Do you use a router (Make and Model required)? If so, have you forwarded your port? Do you have any VoIP or telephone devices connected? 4) If you have more than one router, be sure to mention the make and model of both devices, how are they connected (i.e. in which connector of both devices is the network cable plugged) and which one of the devices is connected to or is the modem. Also, if you have more than one computer make sure to mention in this case, to which router is every one of them connected. 5) What version of Windows, Firewall and Antivirus do you use? Is your Windows 32 bit or 64 bit? 6) Are you using any type of IP filtering or protection software like Peerblock or ProtoWall? 7) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.). 8) For speed-related issues, please run various speed tests at a site such as speedtest.net (make sure that no other computer is using your Internet connection and that all other programs - including BitComet - are closed, during the tests). Include the results, along with the settings that you are presently using, in your post, so that we may review and offer suggestions to improve its performance. The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules. Please, make sure that the post's title gives an indication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, which Tutorial/s you have followed, etc.) possible - the more, the better. Thank you for your cooperation. Regards. The BitComet Team

There are many reasons why posts are not answered. 1. Our forum is staffed by professionals who volunteer their time to help the file sharing community. We are not obligated to help anyone, but if you take the time to learn, and follow the rules, you will find us all very willing to help you. 2. If you don't review the rules for submitting support request, then you can expect either no reply, or a reply instructing you to read the rules. Such topics only waste our time, and we help members who read the rules first. 3. We all have our working schedule, as well as other activities that consume our time, and we help out here as much as time allows, so if you did not receive an answer to your topic, make sure you provided the required information, and if necessary, you may send me a PM and I will review the topic. Some forums have a "READ THIS before posting" announcement. This takes 30 seconds to read, so there is no excuse for not providing the information we need to help you. Please also understand, this is not "all" the information we may need, its simply the absolute minimum info needed to even begin to assist you. Sincerely, The BitComet Team

Because of the technical nature of fine tuning any bittorrent client, the following information MUST be included with all requests for support. This Section is NOT for beginners if you don't understand these rules, then you should begin reading, starting here... New to BitComet And visit our F.A.Q.s Frequently Asked Questions If you understand these issues, and want our help improving your speeds, then follow these rules. 1. Throughly follow our Settings Guide Settings Guide 2. When you run the SpeedTest, make sure all programs are shut down (including BitComet), and no other computers are sharing the internet connection. Then run several tests on several different servers, and post the highest test result. 3. Provide the following a. Windows version (and serivce pack) b. Type of Internet connection and advertised speed (both upload and download) c. Version of BitComet d. Type of Router (if any) and have you forwarded your listening port. 4. Please understand our staff are professionals who volunteer their time to help the file sharing community, and deserve your respect. Not reading the rules and posting incomplete information only wastes our time, and yours, and is disrespectful.

Por favor LEER ESTO antes de preguntar La siguiente información básica es Esencial, para poder ayudarle con cualquier duda/pregunta. Por favor, asegúrese de aportar dicha información, cada vez que exponga un nuevo tema. 1) ¿Qué versión de BitComet usa? 2) ¿Qué tipo de conexión a Internet (3G, ADSL 3 Mbs, Fibre Óptica, etc.) tiene? Si está usando WWAN o cualquier tipo de conexión que use una del tipo de un celurar/móvil - inalámbrica de alta distancia - (exceptuando su propia red Wi-Fi personal), asegúrese de mencionarlo en primer lugar. 3) ¿Tiene un módem (Marca y Modelo requerido)? ¿Usa un rúter (Marca y Modelo requerido) De ser así, ¿ha redirigido el puerto? Tiene algun periférico telefónico o VoIP conectado? 4) Si tiene más de un rúter, asegúrese de mencionar la Marca y Modelo de ambos, explique cómo están conectados (es decir, en cuál conector está el cable de red enchufado) y cuál de los aparatos está conectado (o es) el módem. A la vez, si tiene más de un PC, asegúrese de mencionar, en tal caso, a cuál rúter está conectado cada PC. 5) ¿Cuál versión de Windows, Cortafuegos y Antivirus usa? ¿Su versión de Windows es de 32 bit o 64 bit? 6) ¿Está usando algún tipo de filtrado de IP o software de protección, tal como Peerblock o ProtoWall? 7) Si está preguntando sobre un torrent específico o archivo que haya descargado, asegúrese de incluir el nombre del torrent completo, al igual que los nombres completos de los archivos y sus respectivas extensiones/terminaciones (por ej.: .rar, .wma, .bin, .cue, etc.) 8) Para aquellas consultas referentes a velocidades, por favor efectúe varias pruebas de velocidad en una web tal y como speedtest.net (asegúrese que ningún otro PC está usando su conexión a Internet y que todos los programas - incluyendo BitComet - están cerrados, durante las pruebas). Incluya los resultados, junto con los ajustes que está usando presentemente, en su post, de manera que podamos repasarlos y ofrecer sugerencias para mejorar su rendimiento. La carencia de dicha información supondrá, como consecuencia, que su post sea ignorado y/o eliminado, dejando paso a un foro limpio y organizado, para aquellos que sigan las normas. Ruego que NO se hagan preguntas/consultas en este mismo hilo. Por favor, crear un hilo nuevo y asegúrese que el título del post es indicativo del problema ("¡Ayuda!" o "Tengo problemas" no son buenos indicativos...). Acuérdese de incluir la máxima cantidad de información detallada (resultados de pruebas de velocidad, los ajustes que estás usando, qué Tutorial/es has seguido, etc.) posible - cuanta más mejor. No se preocupe por las traducciones, ya me encargaré yo de ellas. Gracias por su cooperación. Un saludo. cassie Please READ THIS before asking The following basic information is Essential, in order to be able to help you with any concern/question. Please, be sure to provide said information, each time that you expose a new topic. 1) What version of BitComet are you using? 2) What type of Internet connection do you have (3G , ADSL 3 Mbs, Optical Fiber, etc.)? If you are using WWAN or any type of connection that uses a cellular type of long distance wireless (not including your own personal Wi-Fi network) then be sure to mention this first. 3) Do you have a modem (Make and Model required)? Do you use a router (Make and Model required)? If so, have you forwarded your port? Do you have any VoIP or telephone devices connected? 4) If you have more than one router, be sure to mention the make and model of both devices, how are they connected (i.e. in which connector of both devices is the network cable plugged) and which one of the devices is connected to or is the modem. Also, if you have more than one computer make sure to mention in this case, to which router is every one of them connected. 5) What version of Windows, Firewall and Antivirus do you use? Is your Windows 32 bit or 64 bit? 6) Are you using any type of IP filtering or protection software like Peerblock or ProtoWall? 7) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.). 8) For speed-related issues, please run various speed tests at a site such as speedtest.net (make sure that no other computer is using your Internet connection and that all other programs - including BitComet - are closed, during the tests). Include the results, along with the settings that you are presently using, in your post, so that we may review and offer suggestions to improve its performance. The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules. I ask that NO questions be asked in this thread. Please, start a new thread and make sure that the post's title gives an indication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, which Tutorial/s you have followed, etc.) possible - the more, the better. Don't worry about the translations, I'll take care of them myself. Thank you for your cooperation. Regards. cassie

Vă rugăm să citiţi cele de mai jos înainte de a cere ajutor. Aceste informaţii de bază sunt esenţiale pentru a vă ajuta indiferent de problema/intrebarea dvs. Vă rugăm să scrieţi aceste informaţii de fiecare dată când faceti un nou topic. 1) Ce versiune de BitComet utilizaţi? 2) Ce tip de conexiune la internet aveţi (ADSL, etc.)? 3) Aveţi un modem? Folosiţi un router? Ce model? Aţi deschis portul in el? 4) Ce versiune de Windows, Firewall şi Antivirus aveţi? 5) Dacă intrebaţi despre un torrent anume pe care l-aţi descărcat, asiguraţi-vă că includeţi în descriere numele complet al torrentului, numele complet al tuturor fisierelor din torrent incluzând extensia (ex: .rar, .wma, .bin, .cue, etc.). 6) Pentru probleme legate de viteză va rugăm să faceţi mai multe teste în site-uri de testare cum e http://www.speedtest.net (aveţi grijă ca nici un alt calculator să nu folosească conexiunea dvs. la internet si inchideţi orice alt program, incluzând BitComet, în perioada testelor) Includeţi rezultatele şi setările din BitComet în descrierea dumneavoastră. pentru ca noi să vă putem ajuta în a creşte performanţa conexiunii. Lipsa informaţiilor cerute va duce la ignorarea şi/sau stergerea topicului dumneavoastră, pastrând un forum curat şi organizat pentru cei care respectă regulile. Va rog să NU puneţi întrebări în acest topic. Creaţi un nou topic, şi asiguraţi-vă că numele descrie clar problema dumneavoastră("Ajutor!", "Am o problemă!" … etc. nu sunt descrieri bune). Asiguraţi-vă că includeţi un maximum de informaţii detaliate. Cu, cât mai mult cu atât mai bine. Nu vă faceţi griji pentru traduceri, de asta mă ocup eu. Vă mulţumim pentru cooperare. Cu stimă, Vasy. Please READ THIS before asking The following basic information is Essential, in order to be able to help you with any concern/question. Please, be sure to provide said information, each time that you expose a new topic. 1) What version of BitComet are you using? 2) What type of Internet connection do you have (ADSL, etc.)? 3) Do you have a modem? Do you use a router? What model? Have you forwarded your port? 4) What version of Windows, Firewall and Antivirus do you use? 5) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.). 6) For speed-related issues, please run various speed tests at a site such as speedtest.net(make sure that no other computer is using your Internet connection andthat all other programs - including BitComet - are closed, during thetests). Include the results, along with the settings that you arepresently using, in your post, so that we may review and offersuggestions to improve its performance. The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules. I ask that NO questions be asked in this thread. Please,start a new thread and make sure that the post's title gives anindication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, whichTutorial/s you have followed, etc.) possible - the more, the better. Don't worry about the translations, I'll take care of them myself. Thank you for your cooperation. Regards. Vasy.