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    • The UnUsual Suspect

      READ THIS before posting

      Please READ THIS before asking Before posting for help on this forum, please consider checking the Wiki FAQ topics, since most of the usual problems which users usually encounter are already answered in there. However, if you cannot find your answer in there, then read the next lines before you make your post. The following basic information is Essential, in order to be able to help you with any concern/question. Please, be sure to provide all the information said below, each time that you expose a new topic. 1) What version of BitComet are you using? 2) What type of Internet connection do you have (3G , ADSL 3 Mbs, Optical Fiber, etc.)? If you are using WWAN or any type of connection that uses a cellular type of long distance wireless (not including your own personal Wi-Fi network) then be sure to mention this first. 3) Do you have a modem (Make and Model required)? Do you use a router (Make and Model required)? If so, have you forwarded your port? Do you have any VoIP or telephone devices connected? 4) If you have more than one router, be sure to mention the make and model of both devices, how are they connected (i.e. in which connector of both devices is the network cable plugged) and which one of the devices is connected to or is the modem. Also, if you have more than one computer make sure to mention in this case, to which router is every one of them connected. 5) What version of Windows, Firewall and Antivirus do you use? Is your Windows 32 bit or 64 bit? 6) Are you using any type of IP filtering or protection software like Peerblock or ProtoWall? 7) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.). 8) For speed-related issues, please run various speed tests at a site such as speedtest.net (make sure that no other computer is using your Internet connection and that all other programs - including BitComet - are closed, during the tests). Include the results, along with the settings that you are presently using, in your post, so that we may review and offer suggestions to improve its performance. The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules. Please, make sure that the post's title gives an indication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, which Tutorial/s you have followed, etc.) possible - the more, the better. Thank you for your cooperation. Regards. The BitComet Team
    • The UnUsual Suspect

      Has your post been answered?

      There are many reasons why posts are not answered. 1. Our forum is staffed by professionals who volunteer their time to help the file sharing community. We are not obligated to help anyone, but if you take the time to learn, and follow the rules, you will find us all very willing to help you. 2. If you don't review the rules for submitting support request, then you can expect either no reply, or a reply instructing you to read the rules. Such topics only waste our time, and we help members who read the rules first. 3. We all have our working schedule, as well as other activities that consume our time, and we help out here as much as time allows, so if you did not receive an answer to your topic, make sure you provided the required information, and if necessary, you may send me a PM and I will review the topic. Some forums have a "READ THIS before posting" announcement. This takes 30 seconds to read, so there is no excuse for not providing the information we need to help you. Please also understand, this is not "all" the information we may need, its simply the absolute minimum info needed to even begin to assist you. Sincerely, The BitComet Team
    • The UnUsual Suspect

      READ THIS before posting your speed related question

      Because of the technical nature of fine tuning any bittorrent client, the following information MUST be included with all requests for support. This Section is NOT for beginners if you don't understand these rules, then you should begin reading, starting here... New to BitComet And visit our F.A.Q.s Frequently Asked Questions If you understand these issues, and want our help improving your speeds, then follow these rules. 1. Throughly follow our Settings Guide Settings Guide 2. When you run the SpeedTest, make sure all programs are shut down (including BitComet), and no other computers are sharing the internet connection. Then run several tests on several different servers, and post the highest test result. 3. Provide the following a. Windows version (and serivce pack) b. Type of Internet connection and advertised speed (both upload and download) c. Version of BitComet d. Type of Router (if any) and have you forwarded your listening port. 4. Please understand our staff are professionals who volunteer their time to help the file sharing community, and deserve your respect. Not reading the rules and posting incomplete information only wastes our time, and yours, and is disrespectful.
    • The UnUsual Suspect

      Por favor LEER ESTO antes de preguntar, Please READ THIS berfore asking

      Por favor LEER ESTO antes de preguntar La siguiente información básica es Esencial, para poder ayudarle con cualquier duda/pregunta. Por favor, asegúrese de aportar dicha información, cada vez que exponga un nuevo tema. 1) ¿Qué versión de BitComet usa? 2) ¿Qué tipo de conexión a Internet (3G, ADSL 3 Mbs, Fibre Óptica, etc.) tiene? Si está usando WWAN o cualquier tipo de conexión que use una del tipo de un celurar/móvil - inalámbrica de alta distancia - (exceptuando su propia red Wi-Fi personal), asegúrese de mencionarlo en primer lugar. 3) ¿Tiene un módem (Marca y Modelo requerido)? ¿Usa un rúter (Marca y Modelo requerido) De ser así, ¿ha redirigido el puerto? Tiene algun periférico telefónico o VoIP conectado? 4) Si tiene más de un rúter, asegúrese de mencionar la Marca y Modelo de ambos, explique cómo están conectados (es decir, en cuál conector está el cable de red enchufado) y cuál de los aparatos está conectado (o es) el módem. A la vez, si tiene más de un PC, asegúrese de mencionar, en tal caso, a cuál rúter está conectado cada PC. 5) ¿Cuál versión de Windows, Cortafuegos y Antivirus usa? ¿Su versión de Windows es de 32 bit o 64 bit? 6) ¿Está usando algún tipo de filtrado de IP o software de protección, tal como Peerblock o ProtoWall? 7) Si está preguntando sobre un torrent específico o archivo que haya descargado, asegúrese de incluir el nombre del torrent completo, al igual que los nombres completos de los archivos y sus respectivas extensiones/terminaciones (por ej.: .rar, .wma, .bin, .cue, etc.) 8) Para aquellas consultas referentes a velocidades, por favor efectúe varias pruebas de velocidad en una web tal y como speedtest.net (asegúrese que ningún otro PC está usando su conexión a Internet y que todos los programas - incluyendo BitComet - están cerrados, durante las pruebas). Incluya los resultados, junto con los ajustes que está usando presentemente, en su post, de manera que podamos repasarlos y ofrecer sugerencias para mejorar su rendimiento. La carencia de dicha información supondrá, como consecuencia, que su post sea ignorado y/o eliminado, dejando paso a un foro limpio y organizado, para aquellos que sigan las normas. Ruego que NO se hagan preguntas/consultas en este mismo hilo. Por favor, crear un hilo nuevo y asegúrese que el título del post es indicativo del problema ("¡Ayuda!" o "Tengo problemas" no son buenos indicativos...). Acuérdese de incluir la máxima cantidad de información detallada (resultados de pruebas de velocidad, los ajustes que estás usando, qué Tutorial/es has seguido, etc.) posible - cuanta más mejor. No se preocupe por las traducciones, ya me encargaré yo de ellas. Gracias por su cooperación. Un saludo. cassie Please READ THIS before asking The following basic information is Essential, in order to be able to help you with any concern/question. Please, be sure to provide said information, each time that you expose a new topic. 1) What version of BitComet are you using? 2) What type of Internet connection do you have (3G , ADSL 3 Mbs, Optical Fiber, etc.)? If you are using WWAN or any type of connection that uses a cellular type of long distance wireless (not including your own personal Wi-Fi network) then be sure to mention this first. 3) Do you have a modem (Make and Model required)? Do you use a router (Make and Model required)? If so, have you forwarded your port? Do you have any VoIP or telephone devices connected? 4) If you have more than one router, be sure to mention the make and model of both devices, how are they connected (i.e. in which connector of both devices is the network cable plugged) and which one of the devices is connected to or is the modem. Also, if you have more than one computer make sure to mention in this case, to which router is every one of them connected. 5) What version of Windows, Firewall and Antivirus do you use? Is your Windows 32 bit or 64 bit? 6) Are you using any type of IP filtering or protection software like Peerblock or ProtoWall? 7) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.). 8) For speed-related issues, please run various speed tests at a site such as speedtest.net (make sure that no other computer is using your Internet connection and that all other programs - including BitComet - are closed, during the tests). Include the results, along with the settings that you are presently using, in your post, so that we may review and offer suggestions to improve its performance. The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules. I ask that NO questions be asked in this thread. Please, start a new thread and make sure that the post's title gives an indication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, which Tutorial/s you have followed, etc.) possible - the more, the better. Don't worry about the translations, I'll take care of them myself. Thank you for your cooperation. Regards. cassie
    • cassie

      CITIŢI AICI ÎNAINTE DE A CERE AJUTOR!!! - READ THIS Before Requesting Support!!!

      Vă rugăm să citiţi cele de mai jos înainte de a cere ajutor. Aceste informaţii de bază sunt esenţiale pentru a vă ajuta indiferent de problema/intrebarea dvs. Vă rugăm să scrieţi aceste informaţii de fiecare dată când faceti un nou topic. 1) Ce versiune de BitComet utilizaţi? 2) Ce tip de conexiune la internet aveţi (ADSL, etc.)? 3) Aveţi un modem? Folosiţi un router? Ce model? Aţi deschis portul in el? 4) Ce versiune de Windows, Firewall şi Antivirus aveţi? 5) Dacă intrebaţi despre un torrent anume pe care l-aţi descărcat, asiguraţi-vă că includeţi în descriere numele complet al torrentului, numele complet al tuturor fisierelor din torrent incluzând extensia (ex: .rar, .wma, .bin, .cue, etc.). 6) Pentru probleme legate de viteză va rugăm să faceţi mai multe teste în site-uri de testare cum e http://www.speedtest.net (aveţi grijă ca nici un alt calculator să nu folosească conexiunea dvs. la internet si inchideţi orice alt program, incluzând BitComet, în perioada testelor) Includeţi rezultatele şi setările din BitComet în descrierea dumneavoastră. pentru ca noi să vă putem ajuta în a creşte performanţa conexiunii. Lipsa informaţiilor cerute va duce la ignorarea şi/sau stergerea topicului dumneavoastră, pastrând un forum curat şi organizat pentru cei care respectă regulile. Va rog să NU puneţi întrebări în acest topic. Creaţi un nou topic, şi asiguraţi-vă că numele descrie clar problema dumneavoastră("Ajutor!", "Am o problemă!" … etc. nu sunt descrieri bune). Asiguraţi-vă că includeţi un maximum de informaţii detaliate. Cu, cât mai mult cu atât mai bine. Nu vă faceţi griji pentru traduceri, de asta mă ocup eu. Vă mulţumim pentru cooperare. Cu stimă, Vasy. Please READ THIS before asking The following basic information is Essential, in order to be able to help you with any concern/question. Please, be sure to provide said information, each time that you expose a new topic. 1) What version of BitComet are you using? 2) What type of Internet connection do you have (ADSL, etc.)? 3) Do you have a modem? Do you use a router? What model? Have you forwarded your port? 4) What version of Windows, Firewall and Antivirus do you use? 5) If you are asking about a specific torrent or file that you have downloaded, make sure that you include the complete torrent name, as well as the complete names of the files and their respective extensions/formats (e.g.: .rar, .wma, .bin, .cue, etc.). 6) For speed-related issues, please run various speed tests at a site such as speedtest.net(make sure that no other computer is using your Internet connection andthat all other programs - including BitComet - are closed, during thetests). Include the results, along with the settings that you arepresently using, in your post, so that we may review and offersuggestions to improve its performance. The lack of said information will result, as direct consequence, in your post being ignored and/or deleted, leaving way to a clean and tidy forum, for those who follow the rules. I ask that NO questions be asked in this thread. Please,start a new thread and make sure that the post's title gives anindication of the problem ("Help!" or "I Have a Problem" are not good indicators...). Remember to include the maximum amount of detailed information (speed test results, the settings that you're using, whichTutorial/s you have followed, etc.) possible - the more, the better. Don't worry about the translations, I'll take care of them myself. Thank you for your cooperation. Regards. Vasy.

queeniequ

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queeniequ last won the day on February 2 2015

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About queeniequ

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    BitComet Development Team
  • Birthday January 9

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  1. I cant sent a private message to you for some reason, but my dl wont go past enable, I'm under the impression the check mark is  supposed to go to preparing and then accelerating? the account name is davidphilipwebb

  2. I dont know what happen with VIP but every time i try to get it i cant

  3. hello i keep getting a server error message when attempting V.I.P.. we both know that this is time sensitive so will i be getting an extention on my days after exspiration date? ..........rbrums Transaction ID: 00F588562B040490E

  4. Leave a message...

  5. Hi, we are sorry but I'm afraid you have to leave it alone. It won't be so much a problem. Sorry for all inconvenience may caused you by this change.
  6. I remember it had been solved weeks before. Unluckily it happened again. I'll have someone look into it. But we're already on our holidays. Hope he can manage to solve it from home.
  7. Can someone fix this problem

    Please read this http://www.cometforums.com/topic/12793482-how-to-add-a-screenshot-to-your-post-simplified-version/page__gopid__72212#entry72212
  8. The latest version of BitComet has just been released, you're all welcomed to download it from Here. Changelog v1.37 2013.12.31 GUI Improved: add download speed/progress graph in task summary pane GUI Improved: add download size in total, upload size in total, torrent create time in task list, hidden by default GUI Improved: display new finished tasks in bold GUI Improved: display proxy server connection errors in task log GUI Improved: after hash checking, mark the banned and removed files in piece map as empty GUI Improved: improve the operation of open file, open folder and invoke anti-virus software, avoid UI not response GUI Improved: add new language: Kurdish GUI Bugfix: fix the bug of missing file extension name when start download by Magnet URI GUI Bugfix: fix the bug of not keeping selection state when switch between task list and torrent exchange list GUI Bugfix: install package supports Windows 8.1 Core Improve: improve Firefox extension to support multiple Firefox versions Core Bugfix: fix the bug in Firefox extension that unable to start BitComet from Save As dialog Core Bugfix: fix the bug of the save folder of HTTP/FTP file is not set to the desired one from remote download webpage Please feel free to leave your comments and feedback here. Thank you for your support, The BitComet Team
  9. help for colorblind (colourblind) users

    I've conveyed this issue to dev team. And we'll think about it in next version.
  10. i have problem with scheduler

    Hi, Please provide us with your scheduler screenshot. According to our test we didn't find any problem.
  11. an I/O device error]

    It could be caused by your hardware problem. Suggest have a check on your hardware.
  12. Helping Each other

    I appreciate that.
  13. Dear all, The latest beta version of BitComet has just been released, you're all welcomed to download it from Here. Changelog [2013.12.26] 1.37 beta4 GUI Bugfix: fix the bug of the Apply button in Options dialog does not work Core Bugfix: fix the bug in Firefox extension that unable to start BitComet from Save As dialog [2013.12.9] 1.37 beta3 GUI Bugfix: fix crash when adding folder to candidate directory list in Options dialog GUI Bugfix: fix the bug of unable to run under Windows XP SP3 [2013.12.4] 1.37 beta2 GUI Bugfix: install package supports Windows 8.1 GUI Bugfix: fix the bug of missing file extension name when start download by Magnet URI Based on the stable version v1.36 Please feel free to leave your comments and feedback here. Thank you for your support, The BitComet Team
  14. VIP Free Trial questions and discussion

    It's an English forum. Please leave your comments here in English.
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