Thanks for your answers.
I disagree to the fact a user is supposed to read an whole forum to understand a product that is actively advertised does not work as advertised. I agree with those who suggest stopping selling this until is stable and fixed. At a minimum, I would add a bare bone bullet point disclaimer that transparently and clearly warns potential buyers of the major issues.
I will ask for a refund as suggested in other posts.
I wish your service will get where you want soon and continue Bitcomet success.