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bertiemillie

Sticky Password messed up my Bitcomet Account Access

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Hi, I purchased a password security software called Sticky Password. Because of my stupidity I have messed up my Comet account access. I know my user name so I requested a password reset. Problem is I have been using comet for nearly 10 years and wouldn't have access to the email address I was using when I first joined. That would be the address my password reset email is going to. Can you assist me with this problem. Kind Regards, Ockerb

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Unfortunately we, at the forums, don't have access to that information.

When you set up your new e-mail account, did you export any messages from that old one? Did you give your browser permission to 'save and remember' your old e-mail's password, by any chance?

If your answer to the above questions is "no", I'm afraid that you'll just have to use your new address and start anew (unless someone else who is more tech-savvy than I has an alternative).

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Hi Cassie, unfortunately I didn't do the backup. I don't want to get into trouble by messaging any of the admin people as there might be some rules that I don't know of.

 

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