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bitcomet crashing quickly after startup - SOLVED! :)


mal

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Since I got a new computer, bitcomet has been crashing after a few minutes of downloading (the latest attempt lasted 9 minutes) - all I was doing was downloading a couple of torrents, but it's happened just downloading one torrent too. I've tried 0.73 and 0.70, same result each time. There are no error messages on windows XP's Event Viewer either. Also, when I start Bitcomet again, it doesn't remember how far it got in the download when it crashed, so I have to start again from scratch.

I have Windows XP Home SP2, a dualcore AMD64 3800x2 CPU, Asus M2N32-SLI motherboard, 250GB SATA Seagate HDD, and 2GB DDR2 RAM.

I've tried finding reasons for this to no avail - one rumour is that the dual core CPU is the problem. I've tried setting the affinity for Bitcomet to 1 CPU in the task manager to make it run on one CPU, and that hasn't stopped it from crashing.

The interesting thing is that I tried Azureus and it crashed after a few minutes too. Limewire also keels over for no apparent reason sometimes. This never happened on my old computer (a single core AMD XP2100+), and my current computer has no viruses or spyware. I am suspecting that there is a hardware problem here somehow that is clashing with P2P for some reason. I had XP Home SP2 before on the old computer and used 0.70 and it didn't crash then, so unlesst the reason is some recent Windows Update I don't think software is causing the problem.

I sent an error report to bitcomet, though I couldn't actually READ it - I found the crash.dmp file but I can't read it in a text editor - is there a way for me to read it? I would really like to figure out what the problem is here because it's very frustrating.

EDIT: Found an errorlog.txt file here:

BitComet caused an Access Violation (0xc0000005)

in module ntdll.dll at 001b:7c918fea.

Exception handler called in ExceptionAttacher.cpp - AfxWinMain.

Error occurred at 10/21/2006 13:04:16.

C:\Applications\Internet\Bitcomet\BitComet.exe, run by User.

Operating system: Windows XP (5.1.2600).

2 processor(s), type 586.

26% memory in use.

2047 MBytes physical memory.

1510 MBytes physical memory free.

3940 MBytes paging file.

3569 MBytes paging file free.

2048 MBytes user address space.

1888 MBytes user address space free.

Write to location 00000010 caused an access violation.

Context:

EDI: 0x00000000 ESI: 0x02209108 EAX: 0x00000000

EBX: 0x00000000 ECX: 0x0000077c EDX: 0x02209118

EIP: 0x7c918fea EBP: 0x0012f8f8 SegCs: 0x0000001b

EFlags: 0x00010246 ESP: 0x0012f884 SegSs: 0x00000023

Bytes at CS:EIP:

ff 40 10 8b 45 fc 83 e0 01 89 45 e8 8b 06 ff 40

Stack: [ignore]

Module List: [ignore]

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Just tried again with 0.70, and it crashed again after about 8 minutes of downloading. Exactly the same as before, nothing showing in Event Viewer. Here's the errorlog.txt file again - definitely seems that the ntdll.dll file is connected to this...:

BitComet caused an Access Violation (0xc0000005)

in module ntdll.dll at 001b:7c918fea.

Exception handler called in ExceptionAttacher.cpp - AfxWinMain.

Error occurred at 10/21/2006 13:16:50.

C:\Applications\Internet\BitComet\BitComet.exe, run by User.

Operating system: Windows XP (5.1.2600).

2 processor(s), type 586.

26% memory in use.

2047 MBytes physical memory.

1507 MBytes physical memory free.

3940 MBytes paging file.

3564 MBytes paging file free.

2048 MBytes user address space.

1910 MBytes user address space free.

Write to location 00000010 caused an access violation.

Context:

EDI: 0x00000000 ESI: 0x04e1b150 EAX: 0x00000000

EBX: 0x00000000 ECX: 0x00000000 EDX: 0x04e1b150

EIP: 0x7c918fea EBP: 0x0012f3c8 SegCs: 0x0000001b

EFlags: 0x00010206 ESP: 0x0012f354 SegSs: 0x00000023

Bytes at CS:EIP:

ff 40 10 8b 45 fc 83 e0 01 89 45 e8 8b 06 ff 40

Stack:

0x0012f354: 0012f43c 04e1b128 00000ac0 00520171 <...(.......q.R.

0x0012f364: 71aa150c 00182768 71aa150c 00182854 ...qh'.....qT(..

0x0012f374: 00000002 0012f43c ffffffff 00000ac0 ....<...........

0x0012f384: 0012f394 71ab3d07 003ac008 71ab2b32 .....=.q..:.2+.q

0x0012f394: 003ac008 00000000 71ac0f41 0012f43c ..:.....A..q<...

0x0012f3a4: 00000b88 100048c1 000007d4 10004912 .....H.......I..

0x0012f3b4: 1001d310 04e1bbb8 04e1b128 00000000 ........(.......

0x0012f3c4: 04e1a630 00000b88 7c90104b 00e1b150 0.......K..|P...

0x0012f3d4: 100049be 04e1b150 100062f7 04e1b128 .I..P....b..(...

0x0012f3e4: 7c809bc5 04e1bbb8 0012f440 00000ac0 ...|....@.......

0x0012f3f4: 000007d4 20b0c17c 00000b88 0012f43c ....|.. ....<...

0x0012f404: 7c809bc5 0012f43c 00000018 20b0c9be ...|<..........

0x0012f414: 04e1bbb8 0012f43c 00000000 003ab740 ....<.......@.:.

0x0012f424: 00000000 71ab9680 00000ac0 04e1bbb8 .......q........

0x0012f434: 00000000 06520e08 00000000 0012f5a0 ......R.........

0x0012f444: 005f00c0 00000ac0 06520e08 004ee069 .._.......R.i.N.

0x0012f454: 06520e08 0053be18 00000000 954668c8 ..R...S......hF.

0x0012f464: 06520e08 00000000 00000008 06520e08 ..R...........R.

0x0012f474: 00000000 00000007 0012f548 00610210 ........H.....a.

0x0012f484: ffffffff 00534845 00000000 00000008 ....EHS.........

0x0012f494: 06520e08 00538e1d 00000000 95466808 ..R...S......hF.

0x0012f4a4: 00000044 06520e08 0012f5a0 06520e50 D.....R.....P.R.

0x0012f4b4: 0012f484 ffffffff 7c9106eb 005a3c98 ...........|.<Z.

0x0012f4c4: 003f0000 00000000 00000044 00000044 ..?.....D...D...

0x0012f4d4: 06520e50 00f90000 00000000 0012f4fc P.R.............

0x0012f4e4: 0059ddfb 00000000 00000007 00000044 ..Y.........D...

0x0012f4f4: 00f7c8d0 06520e50 00f7c8d0 0051381b ....P.R......8Q.

0x0012f504: 00f7c8d0 00000044 006c8b40 00000044 ....D...@.l.D...

0x0012f514: 00000044 06520e08 0012f5a0 06520e50 D.....R.....P.R.

0x0012f524: 00000044 00000044 006c8b40 00514b4e D...D...@.l.NKQ.

0x0012f534: 06520e50 00000000 005fd57a 00000044 P.R.....z._.D...

0x0012f544: 95466818 0012f594 006100ab ffffffff .hF.......a.....

0x0012f554: 0053af19 00000044 00000000 00000000 ..S.D...........

0x0012f564: 06520e08 06520e50 00000000 005f057f ..R.P.R......._.

0x0012f574: 00000000 9546690c 0012fe1c 005f0450 .....iF.....P._.

0x0012f584: 00000000 00000000 00000044 0012f578 ........D...x...

0x0012f594: 0012fe38 00619ac0 00000000 00000000 8.....a.........

0x0012f5a4: 00000000 00000000 00000000 00000000 ................

0x0012f5b4: 00000000 00000000 00000000 00000000 ................

0x0012f5c4: 00000000 00000000 00000000 00000000 ................

0x0012f5d4: 00000000 00000000 ⸰⸀⸀⸀⸀⸀

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Tried replacing ntdll.dll file from dll-files.com, and this time 0.70 lasted 15 minutes before dying the same way. 0.70 does seem to last longer than 0.73 though, but it still crashes in the same way eventually.

Fortunately the manual hash check that I found mention of elsewhere here allows me to restart from where it really left off, so it's annoying but not as bad as it was initially.

Still, I'm at a loss here. Anyone got any idea how to resolve this?!

EDIT (a few hours later) : It also crashes whether there's other applications running or not - I just popped out for a couple of hours and left it running on its own and it crashed only a few minutes after I left. Yet since I came back and restarted it and have been surfing the web, it's been running fine for 40 minutes now.

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Perhaps you will find your solution somewhere in this thread

Thanks, but the only possible solution on that thread that is relevant to me is that it may be related to NVidia Firewall, but that isn't installed (I do have an NVidia 7600GT video card though - but checking the settings, the firewall is turned off at startup).

Otherwise, I've never installed Norman, Norton, or Netlimiter so they can't be the issue.

I've posted quite extensive bug reports here, I would have thought this would give developers some more specific clues to get a more targeted response...

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Aha! I think I've found the problem.

While the NVidia Firewall wasn't active, it WAS on the system. It turns out that I had "NVidia Network Access Manager" installed though. I've just uninstalled that and now the bitcomet isn't crashing out every minute or so.

So this may have been the root of the problem. I'll post an update later when it's been running for a while - if it stays up then that's what was causing the trouble. Either way, it doesn't appear to be a bug in BC specifically.

EDIT: I am very confident that removing the entire Nvidia Network Access Manager package has solved the problem. BC has now been running for longer than it ever has been on this system.

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Hi mal

Can you tall me where is the "NVidia Network Access Manager" because I have some problem just like you and I'm such a stupid can't find that thing . thank

thanet,

Go to "control panel", then to "add/remove programs". If you have it installed it should show up in there.

I just built a new computer myself and was having the exact same problem. Removed the access manager and it seems to be working...so far at least.

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