X_TIGERPOWER_X Posted November 19, 2011 Share Posted November 19, 2011 (edited) I've bought 10g and tried to accelerate some downloads but nothing seems to happen. It keeps saying "Preparing your download channel...". When something doesn't work i guess the vendor needs to pay back my money or give me back my spent g's. Here are the magnet uri's of the files i'm trying to download with VIP acceleration: magnet:?xt=urn:btih:5TUZJFFIFC4UJOEJBW3S4VXVFCHVFGQJ&dn=Xenoblade%20Chronicles%20%282011%29%20%5BWii%5D%5BPAL%5D%5BMULTi6%5D%5BWwW.ZoNaTorrent.CoM%5D.iso&tr=udp%3A%2F%2Ftracker.ccc.de%3A80&tr=udp%3A%2F%2Ftracker.istole.it%3A80&tr=http%3A%2F%2Ftracker.anime-miako.to%3A6969%2Fannounce&tr=http%3A%2F%2Fpow7.com%2Fannounce&tr=http%3A%2F%2Ft1.pow7.com%2Fannounce&tr=http%3A%2F%2F10.rarbg.com%2Fannounce&tr=http%3A%2F%2Fmemtracker.appspot.com%2Fannounce&tr=http%3A%2F%2Famplicate.appspot.com%2Fannounce&tr=udp%3A%2F%2Ftracker.openbittorrent.com%3A80%2Fannounce&tr=udp%3A%2F%2Ftracker.publicbt.com%3A80%2Fannounce&xl=8511160320 magnet:?xt=urn:btih:7VKODKOANFAKEXJUFWD25PL7RNKKHQOU&dn=Bolt%20%282009%29%20DVDR%20NL%20Gespr%20DivXNL-Team&tr=udp%3A%2F%2Finferno.demonoid.com%3A3413%2Fannounce&tr=http%3A%2F%2Finferno.demonoid.com%3A3413%2Fannounce&tr=http%3A%2F%2Ftracker.torrentfr.org%3A56666%2Fannounce&tr=http%3A%2F%2Fwww.torrentsnipe.info%3A2701%2Fannounce&tr=udp%3A%2F%2Ftracker.openbittorrent.com%3A80%2Fannounce&tr=http%3A%2F%2Ftracker.publicbt.com%2Fannounce&xl=731954033 Edited November 24, 2011 by The UnUsual Suspect wrap magnet links in code tags (see edit history) Link to comment Share on other sites More sharing options...
X_TIGERPOWER_X Posted November 24, 2011 Author Share Posted November 24, 2011 And NO, Zerojinn does NOT reply when you ask for a refund! Don't bother paying for VIP because it DOESN'T work!!!! :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted November 24, 2011 Share Posted November 24, 2011 And NO, Zerojinn does NOT reply when you ask for a refund! Don't bother paying for VIP because it DOESN'T work!!!! :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: I don't believe this is true, everyone I know that has asked for a refund has gotten it. Please send her another PM and feel free to copy me on the message and I'll follow up on it to make sure she gets it. Also keep in mind this is a free product vip is still in beta testing. I'd consider the purchase more as a donation, and it does cost a considerable amount of money to maintain the vip servers, so money was spent to provide you with the service you paid $5 for, but regardless, you'll still get a refund if your that unhappy about it. Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted November 24, 2011 Share Posted November 24, 2011 Regarding your tasks, I just checked the first and there are 0 seeds, so in otherwords there is nothing to download. This isn't a fault of VIP, the task is just dead. The second task is downloading, but as of yet the vip servers have been unable to accelorate the download. We have seen this problem and I'll forward this to the development team. Link to comment Share on other sites More sharing options...
leeborwei Posted December 26, 2011 Share Posted December 26, 2011 (edited) I bought VIP 10g too, but it keep stay on preparing your download channel? magnet:?xt=urn:btih:EWIIXCZZPNFKTN67VMGQ275FD33FDHXW&dn=Cowboys.And.Aliens.2011.EXTENDED.1080p.BluRay.x264-CROSSBOW&tr=http%3A%2F%2Ftracker.thepiratebay.org%2Fannounce&tr=udp%3A%2F%2Ftracker.openbittorrent.com%3A80&tr=udp%3A%2F%2Ftracker.ccc.de%3A80&tr=udp%3A%2F%2Ftracker.publicbt.com%3A80&tr=udp%3A%2F%2Ftracker.istole.it%3A80&tr=http%3A%2F%2Fexodus.desync.com%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.novalayer.org%3A6969%2Fannounce&xl=10556708045 Edited December 26, 2011 by leeborwei (see edit history) Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted December 26, 2011 Share Posted December 26, 2011 I bought VIP 10g too, but it keep stay on preparing your download channel? Please be patient, VIP has had some problems and is still in beta testing phase. I encourage you to keep trying with other tasks. There are some issues where a task cannot complete under any circumstances, such as no seeders, no valid working trackers, etc, and there are some cases where VIP seems to fail to start for unknown reasons. The developers are working on the latter. If your unsatisfied with your purchase, a refund can be issued. You'd need to contact Zerojinn with your transaction number and she will handle it. Link to comment Share on other sites More sharing options...
wattry Posted January 20, 2012 Share Posted January 20, 2012 I don't believe this is true, everyone I know that has asked for a refund has gotten it. Please send her another PM and feel free to copy me on the message and I'll follow up on it to make sure she gets it. Also keep in mind this is a free product vip is still in beta testing. I'd consider the purchase more as a donation, and it does cost a considerable amount of money to maintain the vip servers, so money was spent to provide you with the service you paid $5 for, but regardless, you'll still get a refund if your that unhappy about it. Yes and we've shown our support with promised benifits and have recieved nothing in return, I live in a 3rd world country and a mere $5 to you is R41 to me I have to work 4 hours to get that? So bear that in mind? Link to comment Share on other sites More sharing options...
solarhead Posted January 20, 2012 Share Posted January 20, 2012 Man, you guys complaining are a trip. They told you when the service first started that it was in BETA and that there were problems. There have been many discussions on here regarding issues that some people are having. That being said, you were well aware of the possibility of problems when you sent in the money and subscribed for the VIP service. Come on guys, lets all put our big boy/girl pants on here and try to help the programmers with constructive information instead of just coming on here flaming them about the same old tired crap.... Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted January 21, 2012 Share Posted January 21, 2012 @solarhead, my feelings exactly, and anyone who is unhappy does have the option to get a refund, so I can't see the point in complaining. @wattry, if I had to work four hours to get $5, I surely wouldn't spend it on something to speed up my downloads, but you're correct, here it's about enough to get a coffee at starbucks, but only if you like the cheap coffee. Please ask paypal for a refund, and feel free to continue to try the service until it's processed. When it works, it actually works quite well, but I suspect if your country has slow internet connections, then you might be expecting vip to do something it cannot do, Regardless how how much data the vip servers send you, if your ISP restricts it, you'll never get good speeds. Link to comment Share on other sites More sharing options...
Rafferty222 Posted February 4, 2012 Share Posted February 4, 2012 No issue of the cost however I have purchased 60 Days and they are ticking away on preparing your download channel, maybe they can keep it open ended until it does work and can provide some benefit?, at this rate my time will expire with no chance of seeing what it can do. Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted February 4, 2012 Share Posted February 4, 2012 No issue of the cost however I have purchased 60 Days and they are ticking away on preparing your download channel, maybe they can keep it open ended until it does work and can provide some benefit?, at this rate my time will expire with no chance of seeing what it can do. Rafferty, message zerojinn, she should be able to adjust your account if your unable to use the bandwidth. There isn't much else we (forum staff) can do, the development team is the only one with access to the vip servers and accounts. Link to comment Share on other sites More sharing options...
Rafferty222 Posted February 7, 2012 Share Posted February 7, 2012 Have tried Eagle but no response. Thanks for the suggestion by the way. Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted February 7, 2012 Share Posted February 7, 2012 Have tried Eagle but no response. Thanks for the suggestion by the way. Give her some time, and if your account expires send me a PM and I'll see if I can get her attention. She's only one person and has to handle the entire english speaking population of bitcomet users. Link to comment Share on other sites More sharing options...
malowsky Posted February 8, 2012 Share Posted February 8, 2012 same problem here, the program is preparing for VIP acc. for 2 hours now..the speed went a bit up and is now about 50 kB/s, I expect 10x plus.. also it assumed the 3,5 Gb already downloaded before to be within the 10GB ceiling.. this guys are serious alright but i'm missing my 5 bucks.. Link to comment Share on other sites More sharing options...
malowsky Posted February 9, 2012 Share Posted February 9, 2012 well after 24hours and 2 unanswered mails the d/l speed is now at a stable 20kB/s just like is the good old days.. worst than before buying the vip acceleration.. reading the number of complaints here it looks like a widespread problem, the selling of VIP acceleration must have been interrupted, or was it? umhhh.. Link to comment Share on other sites More sharing options...
jimfitzuk Posted February 27, 2012 Share Posted February 27, 2012 total rip off still in beta mode is aload of rubbish dont wast your money Link to comment Share on other sites More sharing options...
prangtong Posted March 3, 2012 Share Posted March 3, 2012 I'm astounded by those who constantly whinge about being ripped off. How many hundreds or thousands of dollars worth of free entertainment have you received without ever thinking to thank BitComet. Now you lose $5 and you would think the sky is about to fall in. Find your manners and if VIP doesn't work for you (and it doesn't for me) consider it a donation to a company which has saved you a bloody fortune. For me, I am happy to forgive them and thank them sincerely for providing me with a great product....FREE OF CHARGE! David. Link to comment Share on other sites More sharing options...
pristine2 Posted April 12, 2012 Share Posted April 12, 2012 I quite agree that the $5 is no big deal considering the amazing service we get from Bitcomet generally for free. I won't be asking for a refund. But it is a little unfair to expect the average user to have found this forum before purchasing the service. I think Bitcomet should stop marketing it until the service works a little more reliably. So far, not a single download I have tried passes the "preparing download channel ..." stage. All I download are free-to-air TV shows with thousands of seeds & peers. Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted April 15, 2012 Share Posted April 15, 2012 I do agree with a lot of the feelings expressed here, but since the developers are chinese and aren't here to defend themselves, I'll speak on their behalf. BitComet being freeware was unable to betatest this feature without some kind of funds to pay the costs needed to operate the servers. It's not uncommon at all for products to stall in beta testing, and I'm sure they will work out the bugs, but I'm sure you all understand your "day job" has to come first. Everything has it's priorities, but hopefully they will find the time and the data necessary to get this to a more stable stage. At that time we will ramp up beta testing again and hopefully proceed to a stable product. Until then, feel free to request a refund from paypal if it doesn't work for you. Link to comment Share on other sites More sharing options...
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