Unable sign in CometID

[Rick1958]

For a long while now -  since about last November - I've been unable to sign in. And using the same connections I've always used. Is there a problem at their servers?

[Rhubarb]

 It seems to happen now and again (that the registration server goes down), however, it's usually back up and running inside a couple of working days.

At the moment it is working - cgeck your login and password (your registration e-mail will also allow you to log in as an alternative to your registered 'user name')

Apart from thet - check for typoes (incorrect capitals, etc)

[Rick1958]

Thanks for your answer.

No go. I left it trying since yesterday, and it did not login. I'm sure my login data is right. I even turned off my AVG anti virus and the Windows 10 firewall. Still nothing. And that is happening since middle December.

[Rhubarb]

The A/V and firewall shouldn't have any effect on the log-in (only on data transfer in the case of the firewall and possible deletions in things like keygens for the A/V) so the only thing left is your log-in procedures.  The log-in only affects the 'scoring' (which is just a bit of fun really - points don't get you any beer).

While it is remotely possible that you have corruption somewhere that is blocking it, you could try a clean re-install but I doubt that would be the issue - it's still more likely to be a problem with the data on your end (a misplaced upper case letter for a lower, entering a zero for an upper case letter O or vice versa),

 

[Rick1958]

Yeah, it's a mystery. I've already reinstalled it, too. No problems with data, too. That is always the first thing we think of.

Would it work if I tried to make a new account? Maybe mine has a problem?

Cheers

Rick