tfighter Posted October 11, 2018 Share Posted October 11, 2018 Dear All, I can not log in with the bitcomet app When I click on SignIn i put my ID and password but keep trying to connect forever and never signin Sorry to bother you, i checked a bit in the forum before posting here but have not found same problem. If anyone can help me or redirect me to a topic i missed during my search i would be grateful. Thanks Link to comment Share on other sites More sharing options...
Rhubarb Posted October 11, 2018 Share Posted October 11, 2018 There was a problem with the server over the weekend but it's up and running now. All I can suggest is that you re-check your log-in details - incorrect caps,mis-spelling, etc can block the log-in Link to comment Share on other sites More sharing options...
tfighter Posted October 11, 2018 Author Share Posted October 11, 2018 I just checked now and still the same tried with both ID and email, I am logged here but can not log on the downloader software Link to comment Share on other sites More sharing options...
Rhubarb Posted October 11, 2018 Share Posted October 11, 2018 All I can suggest at this point is that you open a new account. The login is your user name (not your e-mail). We have no way of resetting (or even knowing) what anyone's details are Link to comment Share on other sites More sharing options...
tfighter Posted October 12, 2018 Author Share Posted October 12, 2018 When i come to this link i found Page not found https://passport.bitcomet.com/client/register/?v=1.52&l=en_us and it redirects me to here https://passport.bitcomet.com/en Link to comment Share on other sites More sharing options...
Rhubarb Posted October 12, 2018 Share Posted October 12, 2018 As I've already said, there is nothimng we can do regarding log-in details. There is an error at your end (whether it was an incorrectly typed password or what is something we simply can't tell). All that you can do is delete the account and set up a new one (and make 100% certain that you have entered the correct details) Link to comment Share on other sites More sharing options...
tfighter Posted October 15, 2018 Author Share Posted October 15, 2018 (edited) I was referring to the login webpage or the registering page this one https://passport.bitcomet.com/client/register/?v=1.52&l=en_us i does not work Edited October 15, 2018 by tfighter (see edit history) Link to comment Share on other sites More sharing options...
Rhubarb Posted October 15, 2018 Share Posted October 15, 2018 That link can only be accessed with the correct login and password. That's why I keep repeating - you have possibly entered something incorrectly and the only real 'out' is to make a new account Link to comment Share on other sites More sharing options...
tfighter Posted October 15, 2018 Author Share Posted October 15, 2018 Ok, I understand I will try that Thank you very much Link to comment Share on other sites More sharing options...
tfighter Posted October 15, 2018 Author Share Posted October 15, 2018 Just for update Problem solved Thank you Link to comment Share on other sites More sharing options...
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