Derrick01 Posted October 7, 2020 Share Posted October 7, 2020 I keep getting a message that BitComet has stopped working, it just crashes every time I try ad load it It says a report has been sent, I have no idea what the report says or means, but it has been sent I think I have the latest version Any ideas whats going on with BitComet ? Link to comment Share on other sites More sharing options...
Rhubarb Posted October 7, 2020 Share Posted October 7, 2020 Try removing the app completely (you will lose any torrent files unfortunately, but if you copy them to a new folder, you can re-run them. To do a really clean install, use the free version of Revo Uninstaller in moderate mode to totally remove any remnants that may be causing the problem, then re-install with you anti-virus OFF (this can cause problems during an installation nd it's standard procedure on any new install - turn it back on when the program is fully installed) Link to comment Share on other sites More sharing options...
Derrick01 Posted October 7, 2020 Author Share Posted October 7, 2020 Right I uninstalled the program (which I had done two weeks ago, when the problem started) I ended up stopping seeding all the stuff I downloaded (I daresay, that pissed off a lot of people) I really dont want to do that again I just thought it would be a case of updating the program I'd like to know what is causing it to crash and what is in the report its sending out, Who does it go to ? This has only started since the latest version was installed, there maybe a bug in it that is causing it to stop working and crashing Link to comment Share on other sites More sharing options...
Rhubarb Posted October 7, 2020 Share Posted October 7, 2020 If there was a bug, the forum would be swamped (which isn't happening). Did you do a clean install (remove all traces of the program)? Did you turn off A/V diring the install (there's a reason why a lot of apps tell you specifically to 'stop ALL running applications')? Did you start the .torrent files after you re-installed (they won't start automatically - they need to be re-run and hash checked)? Link to comment Share on other sites More sharing options...
Derrick01 Posted October 7, 2020 Author Share Posted October 7, 2020 (edited) No I havent done an uninstall, I just rebooted my PC When it is working, I am seeding over 200 audio books, this is the reason I dont want to uninstall the program I am seeding at approximately 40 mbps, so there are lots of people wanting these boks I have run all my antivirus programs (well just the one really) No problems found, so I dont knw wht is causing it to stop working Where does the report go ? Who reads it ? Is there any point in sending a report if no one reads it ? Edited October 7, 2020 by Derrick01 (see edit history) Link to comment Share on other sites More sharing options...
Rhubarb Posted October 9, 2020 Share Posted October 9, 2020 PLEASE read what I actually said You do NOT lose the actual computer files. just the small .torrent ones (You can save the .torrent files (they're small) from appdata and copy them back after the installation and run a manual hash check) I didn't say NOT to scan (or to scan). I said STOP the A/V before installing and restart it immediately after What you have is a faulty installation and the ONLY cure is complete uninstallation and re-installation. Rebooting won't fix a faulty app Link to comment Share on other sites More sharing options...
Derrick01 Posted October 9, 2020 Author Share Posted October 9, 2020 All sorted, I just reinstalled the program, working fine now, thanks Link to comment Share on other sites More sharing options...
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