magicruler Posted August 27, 2014 Share Posted August 27, 2014 I have purchaced a 10gb plan,but after I logged in it shows up "your service of VIP acceleration has expired" which is definitely wrong. My ID is magicruler and transaction ID is available upon request. Please solve the problem for me else I have to claim a refund. Quote Link to comment Share on other sites More sharing options...
The UnUsual Suspect Posted August 27, 2014 Share Posted August 27, 2014 The person you need to speak to is "yaoyaohuan8", if you send her a private message she can check your account and figure out what the problem is. Quote Link to comment Share on other sites More sharing options...
almallaz Posted September 3, 2014 Share Posted September 3, 2014 my account hasn't actives VIP acceleration Quote Link to comment Share on other sites More sharing options...
cassie Posted September 4, 2014 Share Posted September 4, 2014 Do you have the required 40,000 points, and are trying to obtain the free trial? Or have you purchased a specific plan? Quote Link to comment Share on other sites More sharing options...
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